Terms & Conditions
STAR RATING
* Minimal amenities, suitable for budget-conscious travelers.
** Recently renovated or refurbished, providing a fresher atmosphere.
*** Recently renovated and furnished with contemporary décor and amenities for a comfortable and stylish experience.
Special
This apartment has a fixed price throughout the year.
DeLuxE
This is a large penthouse apartment with panoramic sea views and is finished to a very high standard. This is generally a large apartment with additional beds and sea views.
Apartments
Please note that all our apartments are privately owned. Each apartment is decorated, furnished and fitted by the owner to a variety of styles, colours and individual tastes.
Damages generated during the stay in the apartment will be charged to the customer´s account.
SMOKING IS NOT ALLOWED inside the apartment, the client might be charged 150€ fee for extra cleaning.
All properties should be left clean and should be treated with respect.
Payments
To secure the reservation, we require a 30 % deposit in one week. The balance should be paid 2 weeks prior to arrival. Cash payments can only be made in reservations of an amount less than or equal to € 1000. If the total of the reservations is for an amount greater than € 1000, payments must be made by card or bank transfer.
Bookings
The minimum stay is between 2 nights and 7 nights depending on the apartment booked. The bookings that are less than 5 nights we charge a final cleaning fee of 25.00€.
Cancellation Policy
If you cancel, modify the booking, or change apartment, less than 2 weeks prior to arrival day, the amount paid will not be refunded (please note that your travel insurance will cover this cancellation, we can provide you with the invoice).
Key Card
In order to access the Resort when the reception is closed we will provide you with an access card and bracelets for the duration of your stay. We take a 20€ deposit for these access keys in cash which will be returned to you upon departure.
Arrivals after reception opening hours
If you arrive outside. Full instructions will be provided in advance. All payments should be made in advance.
Electricity
It is important to make a responsible use of the electricity, such as leaving appliances off when you are not in the apartment (air conditioning, heating, underfloor heating, etc). In case of detecting an abusive use of electricity, it will be charged to the customer’s account.
Cleaning
We provide linen and towels upon arrival. All rentals (except for winter/special offers and discounted prices) include a weekly mini-clean with towel and linen change as well as a towel change every 4 days.
General
This is a family naturist resort, We ask all owners, clients and day visitors to respect the community and family naturist protocols. We ask all holidaymakers to please respect the Community rules.
Read Our GDPR & Privacy Statement Here
ASOCIACIÓN NATURISTA COSTA NATURA, CIF G-93265734